Return and Refund Policy
Last updated: November 01, 2025
Thank you for shopping at Kitchen Collection Store.
If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.
The following terms apply to any products that you purchase from us.
Interpretation and Definitions
Interpretation
Words with initial capital letters have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
Definitions
For the purposes of this Return and Refund Policy:
“Company” (referred to as either “the Company,” “We,” “Us,” or “Our”) refers to Kitchen Collection Store, located at Indra Chowk Mansoor Colony, Gali No. 8, Saharanpur.
“Goods” refers to the items offered for sale on our website.
Orders mean a request by you to purchase goods from us.
Service refers to the website.
“Website” refers to Kitchen Collection Store, accessible from https://kitchencollectionstore.com
.
You meanmean the individual using the service or the company or other legal entity on behalf of which such individual is accessing or using the service.
Order Cancellation Rights
You are entitled to cancel your order within 7 days without giving any reason.
The cancellation period is 7 days from the date you received the goods or when a third party you appointed (other than the carrier) takes possession of the delivered product.
To exercise your right of cancellation, please notify us clearly via email:
📧 kitchencollectionstore@gmail.com
We will process your refund within 14 days from receiving the returned goods. Refunds will be made using the same payment method you used for the order.
Conditions for Returns
To be eligible for a return, please ensure that:
The goods were purchased within the last 7 days.
The goods are unused and in their original packaging.
Non-returnable items include:
Custom or personalized products.
Perishable goods or items with an expired shelf life.
Unsealed items that cannot be returned for hygiene reasons.
Items mixed inseparably with other goods after delivery.
We reserve the right to refuse returns of any merchandise that does not meet the above conditions.
Note: Only regular-priced goods may be refunded.
Items purchased on sale or discount cannot be refunded (unless required by law).
Returning Goods
You are responsible for the cost and risk of returning the goods to us.
Please send returns to the following address:
📍 62 Futa Road, Janta Palace, Gali No. 7, Saharanpur, Uttar Pradesh, India
We recommend using an insured and trackable shipping method, as we cannot be held responsible for items lost or damaged in transit.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.
If the gift giver had the order shipped to themselves, we will send the refund to the gift giver.
Contact Us
If you have any questions about our Return and Refund Policy, please contact us:
📧 kitchencollectionstore@gmail.com